Wednesday, September 9, 2009

Finally got a reply from Etsy


Your shop was shut down because it was in violation of our terms of use.

Etsy Support

Okay so um, what violation?

I feel like I was just kicked out of the office and not allowed to even take my brief case with me. All my customer contacts are there. I can't leave feedback for the last few customers I had.

It took me a full year to write all the copy for my 900+ items, all my copy and all my photos have been confiscated.

I thought for sure someone hacked into my etsy. I am flabbergasted that it was Etsy who deactivated my shop without any warning.

What kind of an organization does that?

I wonder what I did to make them shut my shop down?


And now my only income is gone.

If my customers see this, please contact me via the blog. I am NOT out of business. In fact I have been making stock like crazy from 9 AM until sometimes past midnight to get ready for the holiday season.

Freaking out! My Etsy Shop is closed

I woke up this morning to an email from Etsy Support that says:

Etsy Account Closure


This email is to notify you that your Etsy account has been closed. If this is an error, please contact Etsy Support at to have it corrected. Otherwise, we have enjoyed your company and wish you all the best.

Team Etsy

I go to my shop and sure enough, it's NOT THERE!

I have emailed them twice but all I got was an auto reply saying someone will reply within 24 hours. I'm losing sales and customers while my shop is down.

I am wondering if it is possible for a shop to be hacked into, and some strange person deactivated my shop.

Advice anyone?

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